WordPress Care Plans & Management

Yes. Think of it this way: before hitting the road on a long journey, you’d want your car thoroughly examined by a mechanic, right? Our website audit is just like that pit stop. We’re the meticulous mechanics for your digital vehicle. We inspect every nook and cranny, ensuring there are no hidden issues or vulnerabilities. By starting with this crucial step, we’re ensuring your website runs like a high-performance machine throughout our care journey together.

Our care plans are like regular check-ups for your site. We try to prevent bad stuff from happening, but if it does, we’ll roll back to a time when everything was hunky-dory. We can’t promise a site will never get hacked, but we do everything we can to prevent it and will help clean up and restore your site using daily backups that are part of our base care plan.

During our weekly update, if your site breaks, we’ll do an hour of troubleshooting right away. If we can’t fix it, we’ll roll back your site to pre-update times and make a game plan with you.

Tasks are small changes (like content or image swaps), little design tweaks, consultations, and more. Asking for new features, plugin installations, developing new features, creating elaborate pages, or a full redesign are not tasks, but we can give you a formal proposal for those.

No, tasks are a use-them-or-lose-them deal each month.

If you need more tasks, we’ve got you covered with our retainer hours. As our valued care plan member, you can take advantage of our discounted hourly rate for additional tasks. These hours are like your on-demand resource for fine-tuning your website, making updates, or even tackling bigger projects. No separate proposal needed – simply tap into your retainer hours and let us bring your vision to life!

We use Rocket.net as our hosting provider. They’re the best!

We won’t tie you into any contracts because we know things can change! So you’re free to bail anytime. Just drop us an email with a 30-day notice.

Sure thing! If we didn’t build your site, we’ll run a website audit to get familiar with it and highlight any issues that need fixing. There’s a fixed fee for the health audit, and any fixes will be noted with pricing. Once we’ve fixed everything, your site is ready for our care plan.

Our prices are in USD, but we can invoice in Canadian dollars for our Canadian customers. Keep in mind, it’ll be a bit higher due to the exchange rate.

We don’t offer refunds on our plans, sorry.

We accept payments through Stripe and Wise. All payments need to set up auto-pay.

Sure, just let us know when you speak with us.

Once we have all we need (like your logins), it’s usually up to 3 business days.

No, not at all! But we do require your website to be hosted on a quality web host. Sorry, GoDaddy and Bluehost won’t cut it! Not sure what host to pick? We can help – ask for our suggestions.

Not at this time.

Short answer? Yes. A care plan is peace of mind, saves you time, and keeps your website in tip-top shape. Without one, your site’s a ticking time bomb. Think of your care plan like regular car maintenance, preventing minor issues from causing big breakdowns in the future.

Because of the expenses involved in our care plan, each website needs its own plan.

During onboarding, we add a care plan dashboard to your WordPress site. You can submit tickets to us right from there for the speediest response.